Winning the Heart and Celebrating our Program Directors: The 2021 Synchrony Rehab PD Meeting - Synchrony

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Winning the Heart and Celebrating our Program Directors: The 2021 Synchrony Rehab PD Meeting

Synchrony Rehab’s annual Program Director meeting provides an opportunity to highlight and celebrate the success of our therapy teams.  The meeting was held virtually on September 21 and 23 with topics focused on gratitude and engagement based on this year’s reading of Win the Heart by Mark Miller.

Program Directors and Home Office staff were able to connect virtually through live and pre-recorded video on the Attendify app and Microsoft Teams meetings.  Each attendee gained information and better understanding about Synchrony Rehab company updates and earned CEUs for attending clinical sessions about maintenance therapy and coding, billing, and documentation updates.  Breakout sessions with area managers allowed for regional information to be shared along with networking and celebration.  A virtual trade show and wellness event also took place.

Every year the highlight of the Program Director meeting is the awards ceremony.  As in years past, this began with a warm welcome to first time attendees, followed by tenure recognition including one therapist with over twenty years of service!

The most anticipated awards are Program of the Year and Area of the Year

The Program of the Year award celebrates one Program Director and therapy team who have exceeded the customer expectations and excel in achieving Synchrony Rehab’s service standards.  Congratulations to Arlington Place, with Kristen Gleim as Program Director!

The Area of the Year award is presented to an Area Manager with campuses who have excelled in each of the scoring criteria.  We are proud to announce that Jill Schwartz, Area Manager, received this award!

As we learned this year, when we CARE through connection, affirmation, responsibility, and environment, we can improve engagement and performance, winning the hearts of our teams, our customers, and our residents.  Congratulations again to all our winners!